Support
We stand behind every component we build. If you need us, we’re here.
Warranty Registration
Purchased a MuleTech Pro product? Register it to activate your warranty coverage and unlock monthly HVAC tips, product updates, and exclusive access straight from the field.
Warranty Claims
If your MuleTech Pro product fails within the warranty period, contact us directly at hi@muletechpro.com with your order number, proof of purchase, and a brief description of the issue. Our team will respond within 24–48 hours.
Please do not return products to Amazon for warranty claims. All warranty support is handled directly through MuleTech Pro.
Technical Support
Not sure which capacitor your system needs? Having trouble with installation? Our team has over a decade of hands-on HVAC experience and we’re not going to give you a copy-and-paste answer.
Reach us at hi@muletechpro.com and tell us what you’re working with. We’ll get back to you with a real answer.
Frequently Asked Questions
How do I know which capacitor my unit needs? Check the data plate on your outdoor condenser unit. It will list the required microfarad (MFD) rating and voltage. Match those numbers to the correct MuleTech Pro capacitor.
Can I install a dual run capacitor myself? Yes — with proper precautions. Always disconnect power to the unit before beginning any work. Capacitors store electrical charge even after power is off. Discharge the capacitor safely before handling. If you are unsure at any point, stop and call a licensed technician.
Where are MuleTech Pro products available? Currently available exclusively on Amazon. Visit our catalog to find the right product for your system.
What is the warranty on MuleTech Pro capacitors? MuleTech Pro capacitors carry a 1-year warranty from the date of purchase. Register your product at muletechpro.com/support/warranty-details/ to activate coverage.
My question isn’t listed here. What do I do? Email us at hi@muletechpro.com. We read every message.
Contact Us
hi@muletechpro.com muletechpro.com
Response time: within 24–48 hours
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